Contact information

Last updated: 1 November 2026

Do you have a question about an order, design, printing, sticker, shipping or any other service provided by Shailodesigns? Please feel free to contact us.

Contact

Email address: info@shailodesigns.nl
WhatsApp: 06 40 59 03 79
Contact form: https://shailodesigns.nl/pages/contact

Opening hours

Shailodesigns can be contacted during the following hours:

Monday to Friday
07:00 to 22:00

Outside these hours, you can always send us an email, WhatsApp message or message through the contact form. We will respond as quickly as possible on working days.

Business information

Shailodesigns
Trading name of Burgzorg Service
Owner: J.D. Burgzorg

Registered office and correspondence address:
Hertogs Wetering 7
1509 KJ Zaandam
The Netherlands

Chamber of Commerce number: 60734523
VAT identification number: NL001222834B90
Website: https://shailodesigns.nl

Questions about an order

When contacting us about an existing order, please include:

  • your full name;

  • the order number;

  • the email address used to place the order;

  • a brief description of your question or problem.

This will help us locate your order more quickly and handle your enquiry more efficiently.

Visits and collections

Shailodesigns does not have premises that are freely accessible to the public.

Visits and order collections are only possible by prior appointment. Please do not visit the registered address without an appointment.

Complaints

Do you have a complaint about a product, order or service? Please send an email to info@shailodesigns.nl.

Where applicable, include the order number and any relevant information or photographs. Photographs may help us assess your complaint, but being unable to provide photographs does not limit your statutory rights.

We will acknowledge receipt and aim to provide a substantive response within a reasonable period.

Returns

Would you like to return a product or exercise your right of withdrawal? Notify us through the online returns and cancellation function or by email and follow the instructions in our:

Return and Refund Policy

If you have received an incorrect, damaged or defective product, please contact us before returning it. We can then provide appropriate return instructions and determine how the necessary return shipping costs will be handled.